Care Staff

We currently employ 5 Senior Care Assistants and 20 Care Assistants.
We are extremely proud of our low staff turnover and the majority of our staff have worked with us since we first opened.

Currently of the Care Staff employed, 9 have completed their NVQ Level 3 in Care, 14 have completed their NVQ Level 2 in Care and all new team members are close to completing their NVQ Levels 2 or 3 in Care.

In addition, 2 members of our Senior staff have recently completed their 2 year N.V.Q. Level IV Supervisory Residential Management course.

Many of the care staff have attended courses relevant to managing clients with specialised needs I.e. dementia etc.

We also operate our own small “care bank” which can be called upon to provide cover as and when required.

Kitchen

Our kitchen is Managed by our senior chef, Mrs Lesley Gulliver, who joined us us in 2004.

Our team are extremely creative and able to cater for a wide range of dietary requirements, producing exceptional home cooked, nutritious and balanced meals.
E.g. Diabetic, Low Fat, Reduced Salt, Supplementary etc.

In addition to Lesley, we also employ two further assistant chef's and kitchen assistants,

We are regularly commended on for the *

“Exceptional Standard of our Meals”
“ The variety of Meals”
“ Our Chef’s ability to cater for, Specific Individual Requests”

Domestic/Laundry Staff

The Homes Housekeeper is Miss Elizabeth Armstrong who oversees a team of 5 full and part time domestic staff who ensure exceptional, and we believe unparalleled, levels of cleanliness throughout the Home.

We also operate our own on-site laundry which ensures that we are able to provide a personalised laundry service which can cater for the majority of requests received.

Specialist Cleaning
Unfortunately, we are unable to provide either a dry cleaning service or certain other specialist cleaning services e.g.. Fine Cashmere, Leather, suede, sheepskin which must be arranged by the individual.

Handyman/Driver

The Homes Handyman is responsible for all routine maintenance* and gardening, and in addition, the Home owns a specially adapted MPV which can carry 7 persons including the driver. (The vehicle is adapted for 1 person travelling by wheelchair)

* The home operates an annual maintenance program, including compliance with current PAT (Small electrical appliance testing)

The Homes Vehicle is shared with our sister home Springfield Gardens and is used for Residents Outings and Doctors Appointments.

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