Privacy Policy

At NCL we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised relationship. Please read on for more details about our privacy policy.

What information do we collect? How do we use it?

• When you contact us, we may gather information from you such as name, telephone, etc.
• We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new NCL services and special offers we think you'll find valuable. If you would rather not receive this information, details of how to remove yourself from our subscription system will be contained in the emails that you receive from us. Make sure you change your preferences for each account you hold or e-mail address you have given us.

How does NCL protect customer information?

As required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

What about "cookies"?

Cookies are small pieces of information that are stored by your browser on your computer's hard drive. At present our website does not use cookies to store information.

Will NCL disclose the information it collects to outside parties?

NCL does not sell, trade or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to by sending a blank e-mail message to (If you use more than one e-mail address to shop with us, send this message from each e-mail account you use.) Also, NCL may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

In summary

We are committed to protecting your privacy. We use the information we collect on the site to make shopping at NCL possible and to enhance your overall experience. We do not sell, trade or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to by sending a blank e-mail message to . If you never want to receive any announcements or special offers from us, please send a blank e-mail message to to change your preferences. Remember to change your preferences for each of the e-mail accounts you have given us.

Your consent

By using our Web site, you consent to the collection and use of this information by NCL. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Tell us what you think

NCL welcomes your questions and comments about privacy. Please send e-mails to